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Contact Information

We'd love to hear from you. Here's how you can reach us:

Address

Flat 10g Young Hills
Lexiview, G61 3HA
United Kingdom

Phone

+44 255 987 2186

Monday-Friday: 9am - 5pm GMT

Email

info@heellcarse.com

support@heellcarse.com

Our Location

Office Location Map

Frequently Asked Questions

What is the typical implementation timeframe for your solutions?

Implementation timeframes vary based on the complexity of your requirements. Typically, a basic document workflow system can be implemented in 4-6 weeks, while more comprehensive integrated solutions may take 8-12 weeks. We'll provide a detailed timeline during your consultation.

Do you offer customization for specific industries?

Yes, we specialize in tailoring our solutions to industry-specific requirements. We have experience across healthcare, financial services, manufacturing, legal, and many other sectors, each with their unique document management and customer relationship needs.

How do you handle data migration from our existing systems?

Our data migration process is comprehensive and secure. We begin with a thorough assessment of your current data, develop a detailed migration plan, conduct test migrations, and then perform the final migration with rigorous validation to ensure data integrity.

What kind of support do you provide after implementation?

We offer multiple support tiers to meet your needs, from basic technical support to comprehensive managed services. All clients receive access to our help desk, regular updates, and a dedicated account manager to ensure your ongoing success.

Can your systems integrate with our existing software?

Yes, our solutions are designed for seamless integration with common business applications including ERP systems, accounting software, marketing automation platforms, and industry-specific tools. We'll assess your integration requirements during the consultation phase.

What security measures do you implement to protect our data?

Security is a top priority. Our systems employ encryption, role-based access controls, audit trails, regular security updates, and compliance with industry standards like GDPR, HIPAA, and SOC 2 where applicable. We can provide detailed security documentation upon request.